1. Always book with an Ontario registered travel agency

Whether in person, over the telephone or online, make sure the travel company you purchase your travel services from is a registered travel agency.

2. Get a receipt and keep a record of all your transactions

Whether purchasing your travel services in person or online most travel agencies are required (depending on the province or territory) to provide you with a receipt for all payments. This is your proof of purchase, should you need them down the road.

"Always read and understand the Terms and Conditions of the travel services being purchased, especially on cancellation"

3. Do research and ask questions

Asking questions and researching your destination will help you to make the best decision.

4. Always consider travel insurance

While nobody ever expects to cancel their vacation plans, unexpected situations can occur. Travel insurance is always recommended. Most travel agencies should be required (depending on province or territory) to advise on the availability of trip cancellation insurance and out-of-province health insurance at the time of booking.

5. Check in on times and flight numbers

Contact the airline the day before your flight leaves to confirm departure times and how early you need to arrive at the airport. Call before you leave home to make sure your flight is on time.

6. Know the terms and conditions of your booking

Always read and understand the Terms and Conditions of the travel services being purchased, especially on cancellation, changes to bookings and refunds.