Digital technology has transformed businesses by creating accelerated productivity enhancements and efficiency gains. Consumers’ rapid acceptance of new payment methods, coupled with the introduction of disruptive technology, creates technology roadmap challenges for credit unions, banks, fintechs, and payment acquirers. That’s where Everlink steps in.

“Everlink Payment Services Inc. is a leading provider of comprehensive, innovative, and integrated payment solutions and services for 94 percent of Canadian credit unions and over 30 percent of Schedule 1 and 2 Banks, as well as broad reach across both point-of-sale connectivity and a key role in the provision of Interac mobile debit,” explains Mark Ripplinger, President and CEO at Everlink. “We supply best-in-class technology infrastructure and payment network connectivity to ensure payment services run seamlessly and securely. In short, Everlink provides payments services, in one form or another, for all Canadians.”

Leadership in payment services

While continuously evolving to take advantage of the trends in digital and disruptive technology, Everlink currently focuses on its seven core Lines of Business: ATM Managed Services, Card Issuance and Management, Fraud Management Solutions, Mobile Payments, SME Solutions, Payment Network Gateway, and Professional Services.

As an example of its payment industry leadership, Ripplinger adds, “When Interac was looking for a payment services provider for their Token Service Provider (TSP) consortium, managing mobile debit payments, they turned to Everlink. We delivered, and now process every single mobile debit transaction in Canada.” Given their experience as a TSP consortium member, Interac has also enlisted Everlink to deliver additional critical payment services in the evolution of their digital solutions in Canada and abroad.

Another industry segment that Everlink focuses on is unattended self-service. Last year, a partner approached them to assist with certifying a contactless-only payments terminal for use at retail gas stations to displace coins for vacuum cleaner and air hose rentals. Over the coming years, virtually all gas stations will employ this leading-edge technology which is also being used at car washes, parking lots, and vending machines.

Lastly, Everlink aims to stay tapped into their clients' evolving needs. “We want to future-proof the payment industry by focusing on innovative technology, and by continuously looking forward to the future payment requirements of our clients and their customers,” says Ripplinger.

Putting clients first

Finally, Ripplinger adds that “client-centricity is our core cultural focus. At Everlink, we are dedicated to building, maintaining, and nurturing long-lasting relationships to assist our clients in remaining competitive and successful by providing the innovative technologies they need to serve their growing base of members, customers, and merchants.”