Customer Experience

TOPICS Providing great customer experiences has always been a focal point of many organizations and with emerging technologies and digitization, how these experiences are provided has changed. This section should act as a resource guide as to how your company can use technology to your advantage.

Modernizing Payments Creates Opportunities

The future of payments is data: Payments Canada’s Modernization initiative includes integrating the ISO 20022 messaging standard into Canada’s payment infrastructure upgrade. This creates cost savings and innovation opportunities for businesses and benefits to consumers.

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Finding Your Financial Truth

Many of us are apprehensive when reviewing our finances, especially if it involves digging into our financial truth to determine where we are, and where we want to be.

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Why Professional Advice Costs Money

Studies have shown that consumers who receive advice from financial advisors accumulate more wealth than those who prefer self-directed options.